EON
CommunicationsAI skill

Communication Summarizer

Summarizes all communications — email, SMS, and calls — for a contact.

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Trigger: Invoked from the AI assistant chat, a docket action, or any workflow step.

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How it works

Every step, in plain English

This is the exact flow that runs — no black box. Edit any step after you install it.

  1. 1
    Invoke skillTrigger

    Triggered from chat, a docket action, or a workflow step — with the entity context attached.

  2. 2
    Summarize threadsAI

    AI condenses the full communication history into a brief.

  3. 3
    Return summaryEnd

    Produces a single readable summary.

Built for

The teams this serves

AffiliatesLaw FirmsDebt SettlementCreditors
Building blocks

Powered by EON nodes

AI AgentAggregate

Drawn from the platform’s 196 workflow node types and 72 AI skills — fully editable in the automation builder.

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Available inside EON

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